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Order Neo 4K: two choices, one form, then the gateway

Two screens: this form, then the gateway. Your NEOA- order sits pending until the panel reports the line active; the credentials then appear here and by mail.

The panel issues the line from the payment confirmation Billed once, no auto-renewal, no card kept on file Pack and adult flag set before you pay

1. Choose your plan

2. How many devices at once?

Each device gets its own separate login, so nobody knocks anyone else offline.

3. What shape should the line arrive in?

Unless the thing you are setting up is a portal box, take the first option.

4. Which pack are you buying?

This is the field that decides what is on the line, so it is worth a moment. The three are separate catalogues rather than three views of one, and the term you picked above does not change which of them you get. Choosing wrongly is fixable - message support with the order number - but it is a change we make for you rather than a setting, and it is far easier early in a term than late.

5. Your details

Your login details are sent here, so check it carefully.
Only used if we need to reach you about this order.
6 Months · 1 device
$33.00
Billed once. No automatic renewal.

Card details go straight to our 3-D Secure gateway. They never touch our servers.

No card number reaches this site: the payment itself is taken on the gateway checkout, and your own bank runs whatever verification it wants on the way through. The refund policy states in plain words when a line that cannot be made to work is refunded, the terms keep what a pack buys separate from what a term buys, and the minutes between the gateway and the credentials are set out one step at a time.

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