Neo 4K is sold in four terms and no others - $17.00 for three months, $33.00 for six, $45.00 for twelve and $75.00 for twenty-four. Beside the term sits the pack - Arabic, Europe or USA - and a straight yes or no on the adult categories. The term sets what you pay and the pack sets what you receive, which is why nothing here is described as an upgrade. Watch it in the Neo4K app on Android and Fire TV, in the Windows app from the Microsoft Store, or in whatever player you already own that handles Xtream, M3U or a MAG portal.
A Neo 4K line carries live television, a film library and a series library together - not three subscriptions and not three logins. Which television is a question of the pack you bought rather than of the term: USA, Europe and Arabic are three separate catalogues, each assembled around a part of the world, and the one you picked at checkout is the one on the line.
The live list arrives grouped, so a household opening the Arabic pack lands on Arabic groups rather than scrolling past four hundred categories in languages nobody in the room reads. Alongside the channel list a second dataset is delivered: the programme guide, stitched onto the channels one by one. That guide is built from what each broadcaster chooses to publish about its own schedule, which is why one channel may show a fortnight of listings and the one under it a single evening. Paying for more months buys more months of service - it does not buy more days of schedule, and any site telling you otherwise is describing something it does not control. A channel showing nothing at all is different: that is a join that has come apart at our end, and it gets fixed when you send us the name.
The film and series libraries sit in the same line and cost nothing extra. Series are browsable by season and episode rather than arriving as a single undifferentiated list, which is the difference between a library you use and one you open twice. On resolution, the honest statement is this: 4K, Full HD and HD are all carried where the source carries them, and no subscription can manufacture a 4K feed from a broadcaster that does not produce one. What we can say is that the ceiling is not set by which term you bought - a three-month line and a twenty-four-month line see the same encoders. Catch-up, where a channel offers it, comes over the Xtream interface and not over a flat M3U playlist, which is the practical reason to take the Xtream option when your player offers both.
Neo 4K is a streaming subscription: you receive login details, you put them into a player on hardware you already own, and the channels arrive over your ordinary internet connection. It is not Samsung’s Neo QLED television range, it is not the DJI Neo drone, and it is not the Dune HD Neo 4K Plus set-top box. Those are all hardware products sold by other companies that happen to share the word.
The distinction is worth making plainly because all three of those arrive in a box and this does not. Nothing is shipped, nothing is installed by an engineer, and there is no hardware to return if you stop. What exists at the end of an order is a record on a streaming panel with an expiry date attached, and three short strings that let a player read it.
USA, Europe or Arabic is a choice about which catalogue you are buying, made once at checkout and set on the line itself. It is not a rung on a ladder and there is nothing above it to upgrade into: the $17.00 quarter and the $75.00 two years open whichever pack you picked, in full.
The order form puts the adult categories to you as a plain yes or no, and your answer is written into the line at the Neo panel - not buried behind a PIN that one player offers and the next does not. Answer no and those groups are never delivered in the first place, so they cannot surface in a search result or a recently-added row on any screen in the house.
One subscription, three ways of collecting it: Xtream Codes fields, a single M3U link, or a portal address that a MAG box unlocks with its own MAC. What decides the choice is the hardware sitting under your television, never the term you paid for, and shifting between the first two asks nothing of us.
The Neo panel takes the gateway confirmation and builds the line from it - pack, term and connection count already applied. Nobody reads an email, nobody keys anything in by hand, and nothing waits for office hours to begin.
Three, six, twelve and twenty-four months are the entire price list. There is no monthly plan quietly renewing in the background, no card kept on file and no promotional rate that lapses into a higher one, because there is nothing to lapse into.
Three details: how the channel is labelled on your screen, which device it died on, and whether it dies over mobile data too. Between them they place the fault upstream of the router, inside your home, or with the Neo panel - which is normally the entire diagnosis.
Which of these applies to you is a question about the device in front of you, not about what you paid. Every term and every pack reaches every platform below; what changes between them is how the line gets in.
Our own Neo4K build installs here, once the device is told to accept apps from outside its store. It is the route most people take and the one with the most steps, because that switch has moved twice in recent Fire OS releases.
Setup steps →Neither platform will install anything we publish. You fit an Xtream-capable player from the set own store and then register the line against the device key that player shows you - a step done on a computer rather than with the remote.
Setup steps →Nothing is installed at all. The MAC address you give at checkout becomes the credential, and the box loads the portal address we issue against it. A replacement box means sending us its new MAC first.
Setup steps →Windows has a Microsoft Store listing. On Apple hardware only the App Store can install anything, so you pick a player from it and type the three values in - our build never enters the picture there.
Setup steps →Three months at $17.00, six at $33.00, twelve at $45.00, twenty-four at $75.00. That is the entire list: there is no monthly plan to drift into and no lifetime tier, so the shortest commitment on offer is a quarter and every term is paid in full at the start.
What you receive depends on the delivery method you picked, and on nothing else. Order it as Xtream and three fields come back: a username, a password, and the server address they are typed against, http://71x.info. Order it as M3U and those same three are folded into one long link. A MAG order gets none of them - what we send is that host with /c on the end, bound to the MAC you gave on the form, which keeps a MAG line on one box: there the hardware is the credential rather than something holding one.
Those values reach you by two independent routes at once. They appear on the order page you land on after payment, which polls for itself while the panel works, and they are sent to the email address you gave at checkout. The redundancy is deliberate: closing the tab too early costs you nothing, and a phone that lost signal on the way back from the bank still ends up with a completed order behind it. Months later the same details are still on the order inside your account, which is a better place to find them than an inbox search.
Two things are worth knowing before they surprise you. A plan bought with more than one connection produces more than one set of credentials, because the limit is enforced on separate lines at the server rather than counted inside a single login - so a two-connection order means two usernames and two passwords, not one pair used twice. And the email is sent after the line reports itself live rather than at the moment of payment, because a message containing a username that does not exist yet is worse than a message that arrives a minute later.
When something does go wrong here it is almost always one of three things: a mistyped address, a spam folder, or an activation the panel refused - and the third is a visible state with the panel’s own reply recorded against it rather than a silence. The full sequence is written out step by step, including what to send us if it stalls.
Nothing on the form is adjusted afterwards without a message to support, which is why it is worth a minute rather than a glance. The pack and the adult flag are set on the line at the panel; the connection count decides how many streams can run at once; the delivery method decides what shape the credentials arrive in.
With the line live, the setup guides take each device in turn, the apps page covers where the Neo4K build comes from on each platform, and the Fire Stick walkthrough is the page most people open first.
Start nowThree catalogues - USA, Europe, Arabic - and a separate yes or no on the adult categories. This is the choice that decides what actually appears in your channel list, and it is the one people click through fastest; the term sitting under it only sets how long you keep what you chose.
Three months at $17.00, six at $33.00, twelve at $45.00 or twenty-four at $75.00. There is no one-month option to fall back on, so the quarter is the shortest commitment and the point where the per-month rate is highest at $5.67.
Xtream Codes fields for most players, an M3U link for the few that prefer one, or a portal address if you are ordering for a MAG box - in which case the MAC address goes in at this point, because the box is the credential.
Your bank runs the verification; no card number touches this site. The order state then moves on its own while the Neo panel provisions the line, and the credentials arrive on screen and by mail together.
You will not find a channel count anywhere on this site, and that is deliberate. Totals in this industry are inflated by counting the same broadcast once per quality level, again per regional variant and again in an overlapping category, so two services quoting very different figures can be carrying almost the same television. Publishing one would mean publishing a number we know a reader will misunderstand.
For the same reason there is no uptime percentage, no promise of how many days the programme guide runs, and no activation time in minutes. The panel issues the line off the payment confirmation itself, so nobody is waiting for office hours - but a bank that holds a payment for extra checks holds the whole sequence with it, and a figure that is true most evenings and wrong on a Friday night is not a figure worth printing.
Support is not available around the clock. Messages to support@4kzone.site and to WhatsApp on +1 581 781 1218 reach a human on every day of the week, Saturday and Sunday included, and most are answered the same day - though not overnight. Three details settle most of them in a single exchange: the NEOA- number, the device it failed on, and the channel label copied the way your player writes it.
What is published instead is everything that can be checked. The four prices are on the pricing page and nowhere contradicted. The refund policy names the four situations it does not cover rather than burying them. The terms say what a term and a pack each buy. If a claim on this site cannot be stood behind, the intention is that it is simply absent.
No, and this is the thing worth understanding before you buy. Two separate choices are made at checkout and they do different jobs. The term - three, six, twelve or twenty-four months - decides how long the line lives and what it costs. The pack - one of USA, Europe and Arabic, with the adult categories switched on or left off - decides what is in it. Twenty-four months of the Europe pack is twenty-four months of the Europe pack; it does not quietly acquire the USA channels along the way. So pick the pack on what your household actually watches and the term on how long you want to stop thinking about it.
Yes, and how far it runs is not something your order decides. Two different things are being delivered to your player: the channel list, which comes from your pack, and the guide, which is a separate dataset stitched onto that list channel by channel. Because the guide is assembled from what each broadcaster chooses to publish about its own schedule, one channel in your pack may show a fortnight of listings and the one below it a single evening. Paying for a longer term buys you more months of the service, not more days of schedule. A channel showing no listings at all is a different matter - that is a join that has come apart at our end, so send us the channel name and we will reconnect it.
No, and none of the three is related to this in any way. Samsung Neo QLED is a television range, the DJI Neo is a camera drone, and the Dune HD Neo 4K Plus is a media player box - all hardware, all made by other companies, all sharing one word with us. Neo 4K is a subscription: what you receive is a username and a password, what you supply is a screen you already own and an internet connection, and nothing is ever delivered to your door.
Four terms, each paid once and in full: three months $17.00, six months $33.00, twelve months $45.00, twenty-four months $75.00. There is deliberately no monthly option and no lifetime tier, so a quarter is the shortest commitment on the list. Per month that ladder reads $5.67, $5.50, $3.75 and $3.13, which shows where the real saving sits - the step worth taking is six months to twelve, not three to six.
There is. Our Android and Fire TV build is hosted at neo4k.app and the Windows one is a Microsoft Store listing. Neither is compulsory: any player fluent in Xtream Codes will take a Neo 4K line. Samsung and LG are the exception in practice, because neither set will accept a sideloaded app, so the player has to come from the store built into the television. Where a player supports both interfaces, take Xtream - it pulls a large regional pack in stages instead of in one lump, and catch-up travels only down that route.
Three things on an Xtream order: the host http://71x.info, a username and a password. A MAG order swaps all three for one portal address - that same host with /c after it - tied to the MAC you gave us. The Neo panel builds the line directly from the gateway confirmation with your pack and term already set, so it normally lands on the order page and in your inbox within a few minutes of each other. What stretches that is a bank pausing the payment for its own checks; provisioning resumes by itself the moment it clears.
A refund, yes, on exactly the terms the refund page sets out in full: where a line cannot be got working, where the fault is ours rather than something inside your own home, and where we have been given a fair chance to look at it first. Ask sooner rather than later - every week of a paid term that goes by is a week already delivered, and that weighs on the answer - and where one is agreed, the money travels back down the same card that paid for the term. A trial, no. Because there is no one-month plan here to fall back on, the $17.00 quarter is the smallest honest purchase on the list, and anywhere handing out free Neo 4K codes has no connection to us.
They are genuinely different jobs, which catches people out. A Fire Stick takes our own build: allow apps from unknown sources, install it, sign in with the three values. A Samsung set cannot be sideloaded at all, so you install an IPTV player from the Samsung store and then register the line against the device key that player displays - an extra step, done on a computer rather than on the sofa. Both routes are written out under setup with the real menu names, and typing the credentials on a phone first is worth the two minutes it costs.
Behind this host is the business that also runs neo4k.app, the brand’s main site - a storefront it opened itself, neither reselling that site nor mirroring it. Orders raised here are recorded here, fulfilled on the same Neo panel, and supported by the same small team. That is why the organisation described in this page’s structured data carries the same identifier the main site publishes - one business with two websites, rather than two businesses sharing a name.
Nobody here is going to claim a head office or a founding year, because neither has been established for this brand and an about page is the worst possible place to invent one. What can be said is who does the work: the guides, the setup pages and the replies all come from the people who can open your line on the panel and look at it, which is also why a support message gets a straight answer about whether something is ours to fix.
Not written for traffic. Each of these started as a reply typed out too many times.
Most people agonise over three months against twelve and pick the pack in four seconds. That is backwards, and it is the single most common reason somebody writes in disappointed on day one.
Read it → 8 minTechnologyThe delivery method is the field on the order form that people skip and then write in about. It decides what arrives in your inbox and what you can do with it.
Read it → 7 minGuidesWatching an inbox is worse when you do not know what is being waited for. Here is the sequence, in order, and the three places it genuinely stalls.
Read it → 6 minPick the term, pick the pack, say how you want it delivered and where to send it. Once payment is confirmed the line is issued on the Neo panel without anyone having to read an email first.
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